In discussions about negotiating with suppliers, the immediate focus tends to be on price. However, numerous other factors significantly impact the success of your business by directly affecting your bottom line. It’s crucial to approach sourcing like a savvy buyer, leveraging negotiation across various fronts to optimize profits. Without delay, let’s explore seven things that you must Negotiate when sourcing products from India:
Negotiate Payment Terms
Payment terms negotiation stands out as a paramount consideration. Securing terms that align with your business needs is imperative. Opting for terms that entail less initial cash outlay affords you greater flexibility and mitigates risk. Enhanced cash flow enables allocation to other critical business expenses. Particularly at the outset, consider negotiating partial advances, ranging from 50% to 10%, with the balance payable upon inspection or against a Bill of Lading (B/L). Over time, strive to negotiate terms with payment upon receipt of the B/L, further optimizing cash flow management.
Negotiate Minimum Order Quantity
The second aspect to consider negotiating is the Minimum Order Quantity (MOQ). Typically, in India, MOQs are reasonable and lower compared to those in China. However, there are instances where suppliers may push for higher MOQs. Particularly in the case of handmade products and materials outside of textiles, it’s often feasible to produce lower quantities. Thus, it’s essential to negotiate and only purchase the quantity that aligns with your selling capacity.
However, certain products may have fixed MOQs due to technical constraints. For instance, certain textiles may require larger volumes of raw materials or minimum dye lots. Additionally, if your product deviates significantly from the supplier’s usual range, they may need to source specific items or trims at retail prices for smaller quantities. In such cases, where there are genuine technical limitations, little can be done to alter the MOQ. It’s important to understand the reasons behind a higher MOQ and negotiate accordingly, keeping in mind that smaller volumes often translate to higher prices due to factors like procurement costs and production time.
Negotiate Sample Cost reimbursment
It’s crucial to negotiate for sample costs to be reimbursed upon placing the order. As you commence sourcing, suppliers may request payment for sample costs or courier expenses. It’s imperative to discuss with the supplier that these costs should be credited back or deducted from the total purchase order amount. This practice is standard, and you should insist on it. Over time, as you establish yourself as a consistent buyer, suppliers may offer samples free of charge and cover courier expenses as well.
Negotiate Defect Compensation and Warranty Terms
It’s imperative to always negotiate with suppliers to compensate for any defects or quality issues that deviate from the agreed product specifications in the final production. Ideally, negotiate a warranty percentage before placing the order to mitigate potential losses.
When encountering quality issues, regardless of their severity, the supplier should provide compensation or rectify the problem at their expense. If rectification is impossible, the supplier should supply replacement goods at their cost until the issue is resolved and proven to be the fault of the factory.
During inspection, goods should only be shipped after any detected issues are fully addressed. In cases of minor variations that don’t significantly affect the product’s salability or performance, consider accepting the variation with a negotiated discount. Negotiating a warranty percentage prior to ordering is the optimal way to minimize risk.
Negotiate Quality Control Protocols
Negotiate with the supplier for re-inspection at their expense if a third-party inspection fails. It’s the supplier’s responsibility to ensure that the produced goods meet your defined/specified standards and undergo internal quality checks. Only after internal inspection confirms adherence to requirements should the goods be submitted for third-party inspection.
If a third-party inspection reveals failures, demand that all issues be rectified and another inspection conducted, with costs covered by the supplier. Communicate this requirement to the supplier at the time of order placement to ensure their awareness and compliance with quality control protocols.
Negotiate Shipping Costs
The sixth aspect to negotiate is the shipping cost with the freight forwarder. It’s essential to actively negotiate and strive for the most competitive shipping rates instead of accepting the initial quote from a single freight forwarder. Just like with product suppliers, sourcing multiple quotes allows for comparison and negotiation to secure the best deal. Keep in mind that initial quotes can often be improved upon, especially as your business grows and establishes consistent volumes.
Negotiate Production Lead-time
In addition to the previous six negotiation points, consider negotiating production lead-times if a supplier’s timeframe exceeds the norm. While 75-90 days is standard for customized products, some items may require longer lead-times, while others could be completed in as little as 60 days. It’s advisable to initiate the buying process early to afford suppliers sufficient production time, rather than pressuring them to expedite orders, which could compromise quality or result in other issues.
In conclusion, strategic negotiation with suppliers is not just about securing a better price; it’s about maximizing profitability across various fronts. By delving into aspects beyond price, such as payment terms, minimum order quantities, sample costs, quality assurance, shipping, and production lead times, businesses can unlock untapped potential and safeguard against unnecessary expenses. Each negotiation point presents an opportunity to optimize operations, enhance cash flow, uphold quality standards, and ultimately drive greater profitability. By adopting a savvy approach to supplier negotiations, businesses can ensure they are not leaving money on the table and are instead capitalizing on every opportunity to maximize profit. So, embrace the art of negotiation and watch your bottom line flourish.
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